Other

How to send a proper support ticket?

We receive a plenty of support tickets with just a couple of words like “Why can’t I login?”. To help you faster we would like to ask you to send as much information about the problem as you can. What information we need? What you try to do? How did you try to do it? […]

Self Diagnostics

Sometimes it can happen that Kameleo won’t work as you expected. We developed a Self Diagnostics function so every time Kameleo is not working you can try this. Also it is very useful to test your proxy. Please consider sending the output of the Self Diagnostics to us when you submit a ticket. How it works: […]

Set up Kameleo for Logging

In some complicated issues we will need more information. You will have to: Set up Kameleo for logging. Reproduce the error. Send us the logs. Set up Kameleo for logging Download NLog.config file. You will have to unzip the NLog.zip file to get NLog.config file. Copy the NLog.config file next to the Kameleo.ClientGUI.exe (by default the […]

Quick profile

In other articles you could read a lot about profiles and how to configure them. There can be occasions when you just want to have a clear profile as fast as possible. This is why Quick profile button was created. It is like Incognito Mode in Chrome but much safer. It will start a random […]

How does the support work?

We hope that we could answer many of your questions here in this knowledge base. Each time you should double check it, maybe you can find the solution here. So finding the solution here will be much faster. To make life easier for you we provide a support service (for users with active subscription). You […]

App settings

Application Settings can help you make to use Kameleo faster. Set up default language for Quick profile: Read more about Quick Profiles in this article It can be very annoying if you open a profile randomly and websites appear with some unknown letters in an unknown language. To prevent this use the Default System Language […]

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